At Rock Solid Fence, Inc., we value honesty, quality, and customer satisfaction. The following policies are designed to ensure a smooth experience from your first quote to the final installation.

Estimates & Quotes

• All quotes are free and valid for 30 days from the date issued.

• Final pricing may vary if project specifications, materials, or site conditions change.

• Discounts and promotions (such as $200 off complete projects) apply only to qualifying full fence installations.

Scheduling & Installation

• Projects are scheduled based on availability and weather conditions.

• Customers will be notified in advance of their installation date.

• Please ensure property boundaries are clearly marked prior to installation.

Payment

• A deposit is required to secure your project start date.

• Remaining balance is due upon project completion, unless otherwise specified in your contract.

• We accept major credit cards, checks, and approved financing options (if available).

Warranty & Quality Assurance

• Rock Solid Fence, Inc. stands behind the quality of our work.

• Warranty details on workmanship and materials will be provided at the time of installation.

• Warranty coverage may vary depending on the fencing material selected.

Cancellations & Rescheduling

• Cancellations must be made at least 7 days prior to your scheduled start date to avoid fees.

• We will work with you to reschedule installations due to weather or unforeseen circumstances.

Customer Responsibilities

• Customers are responsible for obtaining property surveys, permits, and approvals when required.

• Rock Solid Fence, Inc. is not liable for disputes regarding property lines.

• Customers must ensure access to the installation site is clear and free of obstructions.

Privacy Policy

Information We Collect

When you submit a form through our website, Rock Solid Fence, Inc. collects basic contact details (such as your name, phone number, email, and address) along with project information.

How We Use Your Information

We use this information only to:

• Provide estimates and quotes

• Contact you regarding your inquiry or project

• Send occasional updates or promotions (if you opt in)

Sharing of Information

We do not sell or rent your personal information to third parties. In some cases, we may share your details with trusted vendors or partners only as needed to complete your project.

Marketing & Communication

If you choose to opt in, we may contact you with promotions or updates. You may opt out at any time by following the instructions provided in our communications or by contacting us directly.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to update or remove your personal information from our records at any time by contacting us.